If you experience problems sending emails through public mail servers, you can for example use a free SMTP relay service.

Sending emails can be difficult due to strict security policies of some email service providers (for example, access being denied for embedded browsers or spam filters).

When using an SMTP relay, outgoing emails are sent via a trusted intermediate server, which resolves the security concerns for the email service provider.

In our example we show the setup of the “Mailjet” service.

After you have registered with “Mailjet”, log in under My Account → SMTP & SEND API settings.

Here we show you the SMTP server configuration that you must set in the configuration of the IP‑based Didactum monitoring system:

SMTP server	Use the line from the field “SMTP SERVER”.
SMTP port	587 or 465
Enable TLS	Yes
Enable STARTTLS	Optional
Login	Use the string from the field “USERNAME (API KEY)”.
Password	Use the string from the field “PASSWORD (SECRET KEY)”.
Mail from address	Your email sender address used in Mailjet.
Mail to address	Up to 10 different email recipient addresses; please separate them by space, comma, or semicolon.