No. Understandably, there is no master password or backdoor for the Didactum infrastructure monitoring and control systems. Please contact our expert support team. Please also have your proof of purchase for your Didactum security product ready. Note that recovery is only possible on-site, directly at the device.
You have been assigned limited user rights in the Smart IT monitoring system. Please contact your IT administrator to have the necessary rights granted to you.
Basically, you can assign individual read and write permissions to each employee on the networked Didactum IT monitoring system. Here is the simplest method to grant an employee read-only access to specific sensors on the LAN-based Didactum measuring device.