Please understand that we cannot provide support for third-party products. For assistance, please contact the manufacturer or seller of your video surveillance camera.
Every modern surveillance system can save footage from the connected surveillance camera to an SD card or USB stick (model-dependent). If desired, the videos can also be automatically uploaded to an FTP server. Video recordings can also be sent via email (to a maximum of 10 different email addresses).
As of 07/2020, every Didactum monitoring system of the current series 50/100(DC)/200/300/400/500(DC)/600(DC)/700(DC) can send the video recording to up to 10 different email recipients.
Yes. You can also trigger the recording of a video clip via an SNMP SET request. To do this, write the string value "1" into the OID ".1.3.6.1.4.1.39052.4.1.1.7.403001" (without quotation marks).
The Didactum Monitoring Systems 500 / 500-DC can forward images from connected USB video cameras to the appropriate recipients via email.
For this to work, a motion detector must be installed in the server room to detect access.
You can then define the desired action(s) for the motion sensor in the integrated logic of your Didactum IT monitoring device.
In your case, select "Video" as the alarm type for the motion sensor.
As soon as movement or presence is detected in the server room, the Didactum alarm system will automatically send a video image of the event via email.
In the web interface of your Environmental Monitoring System 100 III, please go to the "Camera" menu item. Here you will find the settings for the connected video surveillance camera. Please set the frames per second (FPS) to "5". For testing purposes, also change the video camera's resolution from "640x480" to "320x240". After that, sending the video evidence from the server room should work perfectly.
Please use only the USB 2.0 OTG adapter to connect the USB camera to the IT surveillance system. This mini USB to USB adapter is included with all Didactum surveillance systems. This ensures that the video image from the connected camera is displayed correctly.
The USB 2.0 standard specifies a maximum USB cable length of 5 meters. With the support of an active USB 2.0 hub, longer cable lengths may be possible. A professional solution for extending USB cable connections is a USB 2.0 Cat extender. Such an extender system supports USB 2.0 connection lengths of up to 100 meters.
As of February 2020, the remote monitoring devices only support automatic video transmission in combination with intelligent sensors. You can use a PIR motion detector, a magnetic contact, or a glass break/vibration detector. Automatic transmission of evidence videos triggered by image changes (so-called image motion detection) is currently not supported due to potential false alarms (e.g., dust particles stirred up by the air conditioning system, light reflections).
Please open your web browser (Google Chrome / Mozilla Firefox / Safari) and enter the following address in the address bar:
“http://your IP address/webcam/?action=stream” (without quotation marks / the exact IP address of your networked IT surveillance system). The live video stream from your surveillance camera will then be displayed in your browser.
To test the video stream of the Didactum IT monitoring system, please enter the following in your web browser:
ip-address of the monitoring system/webcam/?action=stream
If you only want to take a snapshot of the connected video camera, enter the following in the browser's address bar:
ip-address of the monitoring system/webcam/?action=snapshot
The delay between the PIR motion sensor and the first image from the USB camera can be approximately 2 seconds. If the CPU of the 100 series IT infrastructure monitoring system is also busy with other tasks (real-time temperature/humidity measurement, SNMP traps, PING commands, sensor readings via network monitoring software, email notifications, SMS messaging, etc.), the latency can increase accordingly. One solution would be to connect the magnetic contact sensor to one of the system's four potential-free inputs and create a corresponding rule in the IT infrastructure monitoring system. This would eliminate the processing delay of your passive infrared (PIR) motion detector. The actual latency will then depend on the specific device/sensor configuration and the tasks and alarm rules stored in the system.